Terms & Conditions

Last updated: October 2025

Welcome to Velourawatches. These Terms & Conditions (“Terms”) outline the rules and regulations for using our website and purchasing our products. By accessing or placing an order through https://velourawatches.shop, you agree to these Terms in full.

If you do not agree to these Terms, please do not use our website or make a purchase.

1. Company Information

Business Name: Velourawatches
Business Address: 1803 Heather Cove Ct, Houston, TX 77062, USA
Business Email: info@velourawatches.shop
Business Hours: Monday to Friday – 9:00 AM to 5:00 PM (GMT-05:00)

2. Use of the Website

• You must be at least 18 years old to use this website or make a purchase.
  
• You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the site.
  
• We reserve the right to deny access, suspend accounts, or cancel orders if fraudulent or abusive activity is suspected.
  

3. Product Information

• We make every effort to display accurate product descriptions, images, and specifications.
  
• Slight variations in color, texture, or materials (such as wood grain) may occur due to the natural composition of our products.
  
• Prices are listed in U.S. Dollars (USD) and may change at any time without prior notice.
  

4. Orders & Payments

• By placing an order, you agree to provide accurate and complete billing and shipping information.
  
• Payment must be made in full at the time of purchase using approved payment methods displayed at checkout.
  
• Orders are subject to acceptance and availability.
  
• Velourawatches reserves the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, or product unavailability.
  

5. Shipping & Delivery

• Velourawatches currently ships only within the United States.
  
• We offer standard shipping (3–7 business days) on all orders.
  
• Orders are typically processed within 1–3 business days before shipment.
  
• Once your order has shipped, you’ll receive a tracking link by email.
  
• Full details are provided in our Shipping Policy.
  

6. Returns, Refunds & Exchanges

• Unworn, undamaged items in original packaging may be returned within 14 days of delivery.
  
• Returns require prior authorization via email.
  
• Shipping costs are non-refundable unless the return is due to our error.
  
• Full terms are available in our Refund & Returns Policy.
  

7. Warranty & Repairs

• All watches are covered by a Limited 2-Year Warranty against defects in materials and workmanship.
  
• The warranty does not cover normal wear and tear, batteries, crystals, straps, or damage caused by misuse or unauthorized repairs.
  
• Repair services are available both under and outside of warranty.
  
• For full details, please review our Warranty Policy and Repairs & Service Policy.
  

8. Intellectual Property

• All content on this website — including text, images, logos, product designs, and graphics — is the property of Velourawatches and protected under applicable copyright and trademark laws.
  
• You may not reproduce, copy, or distribute any content from our site without prior written consent.
  

9. Privacy & Data Protection

• Your personal information is used only for processing orders and providing customer support.
  
• We do not sell or share your information with third parties, except as required to complete transactions (e.g., payment processors or shipping carriers).
  
• For full details, please refer to our Privacy Policy.
  

10. Limitation of Liability

• To the maximum extent permitted by law, Velourawatches shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.
  
• Our liability is limited to the purchase price of the product in question.
  

11. Force Majeure

We are not responsible for delays or failures in performance resulting from events beyond our control, including natural disasters, postal strikes, labor disputes, or transportation interruptions.

12. Changes to Terms

Velourawatches reserves the right to update or modify these Terms at any time without prior notice.
Changes will take effect immediately upon posting on this page, and the “Last updated” date will reflect the latest revision.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, USA, without regard to its conflict of law principles.
Any disputes shall be resolved in the state or federal courts located in Harris County, Texas.

14. Contact Us

For questions about these Terms & Conditions, please contact:
Business email: info@velourawatches.shop
Business Address: 1803 Heather Cove Ct, Houston, TX 77062, USA
Operations Time: Monday to Friday – 9:00 AM to 5:00 PM (GMT-05:00)